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About Insurance

European & US Car Service works with all major insurance companies and will expertly guide you through the insurance claim process. These include, but are not limited to, the following insurance companies: AAA, Acuity, AIG, Allstate, American Family, Ameriprise, Auto Owners, Country Companies, Chubb Group, Erie Insurance, Esurance, Farmers, Farm Bureau, Fireman’s Fund, GEICO, GMAC, Hanover, Kemper, Liberty Mutual, Met Life, Nationwide, Progressive, Safe Auto, State Farm, Safeco, Travelers, USAA, West Bend, and Zurich.

Professional, well regarded, auto body collision repair businesses such as European & US Car Service work directly with major insurance companies as a preferred repair shop through their Direct Repair Program(s). When you use a preferred shop the repair process is streamlined. Because of our strong relationships with many better insurance carriers we write the estimate, we order your parts, and can begin immediate repairs on your automobile. Body shops earn the right to be in preferred shop programs by meeting certain criteria including having certified technicians, using proper equipment, and most important having a record of satisfied customers. Insurance companies constantly monitor their preferred shops to insure quality repairs.

Your insurance company will not require you to get multiple estimates on your car. Illinois law states that you only need one estimate of repair. European & US Car Service will negotiate on your behalf with your insurance company to insure a fair and proper repair to your vehicle.

Your insurance company will issue a claim number at the time you report your accident. Call European & US Car Service with your claim number and we will handle the insurance claim process for you.

The deductible must be paid per your insurance policy requirements and subject to Illinois state law. The deductible is usually paid when you are picking up your car upon completion of repairs, although you can prepay if desired.

Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your insurance policy or call your agent and find out if you have car rental coverage and what your coverage limitations are.

If you have questions concerning the specifics of your auto insurance coverage contact your company or your agent.

Before and After

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Reviews

"Honest. Professional. Quick. It's not always easy to find a good mechanic, and we have been nothing but pleased with European & US Car Service. They have never given us bad advice or tried to charge us for something we didn't need." - Sarah K., Chicago, IL